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Volunteer Resources

Background Check FAQs

The criminal background check is one of the strategies used to ensure that girls are safe. Learn more about background checks here.

Girl Scout Activity Insurance

Any person participating in any Girl Scout program or activity must be a registered member of GSNEO or covered by
          appropriate Girl Scout insurance.

Activity insurance is required for Girl Scouts taking extended trips of longer than three (3) days and two (2) nights and for non-members who participate in Girl Scout activities. These plans cover participants taking part in any council-approved, supervised Girl Scout activity.
Activity insurance is mandatory for all foreign travel.

>>Activity Insurance Plans and Enrollment

Girl Scout University

Girl Scout University provides leadership and professional enrichment to empower volunteers and staff in the Girl Scout Movement. GS University provides users with access to essential learning tools, resources, and courses. Learn more about GS
University here.

Glossary of Girl Scout Terms

If you need help with Girl Scout Lingo, the glossary will help you out! Go to Glossary of Girl Scout Terms! 

GSNEO Learning & Resource Nook - Online Training

Learning & Resources Nook

The Learning & Resources Nook is a site where volunteers can go for all their training needs.  At this time, learning modules are available for new volunteers to get oriented, and all program levels of troop leaders.

GSNEO will still offer in-person training for required hands-on courses, such as Outdoor Essentials, Outdoor Overnight Experience, First Aid/CPR/AED, and other specialized volunteer roles.  These trainings will be available to register for through the website, and the calendar section of the Learning & Resources Nook.

Coming Soon! By Fall 2017

Future enhancements of the site will include online training and resources for Service Unit, Program and Product Sales volunteers.  Additionally, popular courses such as Money Earning and Outdoor, Trip and Travel will be available on the Learning & Resources Nook.

>>Go to the Learning & Resources Nook

>>Report a problem with the Learning & Resources Nook

GSNEO Pixie List

The Pixie List are free classifieds exclusively for Girl Scout volunteers. Posts can be made if you are looking for or offering to share supplies or skills, inviting others to events, looking for more or to get rid of cookies, service opportunities, and more. Posts can be categorized as applicable to the
 entire council or certain regions.  Learn more and visit the Pixie List.

GSNEO Pixie Plus

Pixie Plus is your community resource for events and activities Girl Scout volunteers. Posts are created by community vendors that have been checked out by GSNEO. Posts are by program age level and county.

If you have checked out one of these activities be sure to rate your experience on Pixie Plus and leave a comment for other troops! Do you know of a great place in your community?  Send an email to with the information and we'll do the rest!

Visit Pixie Plus!

GSNEO Volunteer Essentials - 2016

Volunteer Essentials is a reference guide to use as needed. It includes information about starting a troop, important safety reminders (Chapter 4; Safety-Wise), and managing troop finances. It also includes a Quick-Start Guide that provides an overview of everything you need to know to plan your first meeting with girls.

GSNEO Volunteer Position Descriptions

Interested in a specific volunteer position?  Make sure that you have already selected this volunteer role on the Opportunity Catalog and then complete the corresponding volunteer position description.  

>>View Volunteer Position Descriptions

GSNEO Volunteer Policies - 2016

Volunteer policies are essential for the protection of all Girl Scout members.  Adherence to policies, procedures, and standards ensures a consistent and safe quality volunteer experience, and outcomes-based program delivery for girls.

GSNEO Volunteer Webinars

Miss an important webinar?  Check here!

>>GSNEO Webinars

Miscellaneous Volunteer Documents

Find additional documents here!

>>Get Girls Outside - a VTK Enhancement

Opportunity Catalog FAQs

The Opportunity Catalog is an online listing of troop openings for girls and volunteer opportunities for adults.  When new members join, the catalog is updated in real time. If you stop or get stuck anywhere along the way, the system automatically sends you an email with helpful information. 

Of course, you may contact the GSNEO Customer Care Team at or by calling 800-852-4474.

Want to learn more about the Opportunity Catalog? Check out the Opportunity Catalog FAQs!

Troop Leader Agendas and Handouts
Safety Activity Checkpoints

Safety Activity Checkpoints go hand in hand with Volunteer Essentials. The checkpoints help you ensure the safety of your girls as you do activities throughout your Girl Scout adventure. The checkpoints are formatted as check lists, so that you, your co-volunteers, and the girls can go through and check off that each step has been followed.

Examples of checkpoints include kayaking, playgrounds,and theme parks.

Transforming Leadership

All experiences in Girl Scouting incorporate the Discover, Connect, and Take Action keys to leadership. Girl Scout experiences are also, as much as possible, girl led and encourage learning by doing (experiential learning), and cooperative learning. These three processes promote the fun and friendship that have always been so integral to Girl Scouting. Learn more with this indepth look at leadership from GSUSA.

>>Transforming Leadership

Troop Banking & Finances

Helping girls decide what they want to do, and coaching them as they earn and manage money to pursue their goals, is an integral part of the Girl Scout Leadership Experience (GSLE). Your Girl Scout group plans and finances its own activities, with your guidance. At the same time, the girls learn many valuable skills that serve them throughout their lives.

>>Everything you need for your Troop Bank Account & Finances

Troop/Group Financial Reporting

All troops, service units, and day camps are required to submit an annual financial report.

Troop Parade Banners

Are troops in your service unit walking in an upcoming community parade? This is a great opportunity to promote Girl Scouts!

These signs can be customized, printed off, and decorated. Don't forget the "call to action".

Send us your parade pictures, too! Email them Place "Troop##### Parade Pictures" in the subject line.

>>Troop Number Banner
>>Troop Number Banner with Flowers
>>Banner with Website
>>Be Awesome, Be a Girl Scout Banner
>>#GirlScoutsGiveBack Banner
>>Volunteer Make a Difference Banner

Venture Out

Venture Out is an online adventure that lets volunteers explore different ways of taking girls outside in Girl Scouts.


Volunteer Digital Badge

The all-new Girl Scout volunteer digital badge acknowledges your dedication to fostering emotional, intellectual, and physical growth among girls in your community. You believe in the mission of Girl Scouts, are an asset to our youth's future, and are devoted to making the world a better place.

>>Get your Girl Scout Volunteer Digital Badge