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NEW! GSNEO Rewards

Introducing our newest feature to make retrieving your Pathway Passes and other discounts easier:  GSNEO Rewards!

Simply click on the GSNEO Rewards button below and you will be taken to a new site that displays all of your discount codes.  The only things you'll need to get your codes is the first and last name of the member, a five (5) digit troop number and an email address for the member.  If you are an individually registered Girl Scout, your troop number is "indep".

>>Go to GSNEO Rewards Now!

>>Have questions about GSNEO Rewards?  Check out the FAQs!




Customer Care

The GSNEO Customer Care team is your friend when you’re in need.  We’re ready to guide you along, solve problems, and answer your questions.  Email or call 800-852-4474, or visit one of our service centers in Macedonia, North Canton, Lorain, and Youngstown.

Below is a list of quick links to get you to where you need to go!  Simply click on the green button(s).

GSNEO Quick Links  
Are you new to Girl Scouting?  Need some help deciding what site is the best fit for your troop?  Try our advanced Camp Search feature. Once you decide, getting the site reserved is easy!
Know where you want to go?  Great!  Go right to our site reservation system.
Want to see your order history?  Access your reservation to update your roster? This is the place!
We never want program fees or uniform costs to be a barrier, so definitely ask us about financial assistance.
You worked hard this year and earned rewards from GSNEO.  Find your list of rewards here.
Are you a troop or group leader?  Need to report your finances for the year? This is the right place!
Does your troop use Girls Only?  Here's how you get to it!
Don't forget you need parental permission to be a part of Girls Only!
Report improprieties at the troop, service unit, or council level to an independent monitoring service. Use the client code 3308649933.

Need help with  specific area of the website?

Simply click on the problem below and you will be directed to a simple form to fill out with your help request.  Help requests are answered in the order they are received.

Click on the topic and you will be directed to an area specific information form. 


GSNEO Website Log In
Help with any problems you have with the website, including your username or password.


Troop or Service Unit Camping Registrations
Help with registering or submitting rosters for your troop/service unit camping. 


Girls Only
Help with setting up and features of Girls Only, a free, private, social media microsite for GSNEO troops.


Help with applying for Scoutship(financial assistance) for yourself and/or your daughter.  


Pathway Passes
Help with using and locating Pathway Passes.


Program or Training Registration
Help with registering for a program and/or training for yourself and/or your girl(s). This help desk area includes Special Events Registration.



Troop or Group Financial Reporting
Help with submitting and saving your troop/group financial reports.


Help with a GSNEO PIN, needed for Girls Only and Troop or Group Financial Reporting.


Girl Scout Online Membership
Help with your username or password for registering/renewing yourself and/or your daughter as a member of Girl Scouts on the  online membership system.

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