Q: What is Grow Your Troop?
A: The Grow Your Troop promotion runs from Nov. 1 – Dec. 15. Troops
that add one or more girls or volunteers to their troop during this
time will be entered to win an exclusive troop experience. Troops will
receive one entry for every girl or volunteer they add.
Q: Who is eligible?
A: Any K-12 troop that has their girl and/or volunteer vacancies
displayed on the Opportunity Catalog.
Q: Who counts as a new girl or volunteer ?
A: Any girl who purchases a 2019 membership between November 1 and
December 15, 2018. Any adult who purchases a 2019 membership between
November 1 and December 15, 2018, AND chooses a volunteer role.
Q: What do I need to do to participate?
A: Just add one or more girls or volunteers to your troop. Troops
that add girls or volunteers through the Opportunity Catalog will be
automatically entered into the drawing.
Q: How do I display my troop on the Opportunity Catalog?
A: You can do it yourself via MYGS or by completing the Troop Changes form. To do it
via MYGS, visit gsneo.org and click MYGS. Select Member Profile, and
log in. Select the Troop tab for the troop you wish to display. Look
at the desired number of girls listed, and compare it to the actual
number of girls in your troop. The desired number of girls should be
the number of girls you currently have, plus the number of spaces you
want to open. For example, if you have 8 girls, and want to have 4
spaces displayed, change your desired number of girls to 12. If you
have any questions, call Customer Care at 800-852-4474.
Q: What can I do to promote openings in my troop?
A: Fill the troop flyers are available at gsneo.org/grow to hand out
at school, church, the library, and anywhere else you can think of.
Printable invitations are also available on gsneo.org/grow that your
girls can fill out and decorate to invite their friends to join. You
can share your troop openings on Facebook, and ask others to share
that you're looking for new members, too. GSNEO will also be producing
mass marketing, including Facebook page advertisements and digital ads
throughout northeast Ohio.
Q: What if my service unit has multiple troops with openings? What
is the easiest way to help them all?
A: Work with your Service Unit Recruiter to hold a Grow Your Troop
event! At Grow Your Troop Events, the Recruiter will speak to parents
about joining and direct them to openings in current troops. She will
also have a representative from each troop there to answer questions
about their troop's activities. The Service Unit Recruiter can also
order mini flyers that look like party invitations - free of charge.
Q: What are the exclusive troop experiences?
A: New troop experiences are revealed each week on gsneo.org/grow.
Check back each week to see what new experiences are added!
Q: How will winning troops be chosen?
A: Troops will be randomly selected to win live on Facebook during
the week of January 14, 2019 (exact date TBD.)
Q: How do we get to pick our troop experience?
A: Winning troops will be emailed after the Facebook live drawing
and asked to rank their choices from among the experiences available
in their age category.
Q: If my troop wins an experience, how long do we have to redeem it?
A: All experiences must be redeemed by 9/30/19.
Q: How will I know if my troop received an entry to win a troop experience?
A: All troops that added a girl or volunteer between November 1 and
December 15, 2018 will receive an email on Friday, January 4, 2019 to
confirm their entry.
Q: How can we verify that a new girl or volunteer was added to our
troop during the campaign period?
A: Visit gsneo.org and click MYGS. Select Member Profile, and log
in. Select the Troop tab for the troop you want to verify, and look at
the member roster to confirm that the new girl or volunteer is on it.
Q: What if we added a girl or volunteer, but didn’t receive an
email confirmation on January 4, 2019?
A: Please check your junk or spam inbox to be sure the email didn't
end up there. If it is not there, then contact Customer Care at
800-852-4474 by Tuesday, January 8, 2019.
Q: Does every troop that adds a girl or volunteer win something?
A: Not every troop will get an exclusive troop experience, but every
troop wins when we make new friends and more girls get to discover
their inner G.I.R.L.!
Q: What happens if we are unable to add a new member by December 15?
A: Only troops that add girls or volunteers by December 15 will
qualify to win troop experiences, but you can continue to recruit new
troop members all year.
Q: How do I update my troop information to reflect that we are
accepting new girls?
A: Complete the Troop Changes form, log onto
MyGS, or call Customer Care. (Changes may take up to 5 business days
Q: Can I see how my troop is currently displayed on the Opportunity Catalog?
A: You can see your troop information on the "Read-Only"
version of the Opportunity Catalog. Be sure the grade levels are
accurate as well as your meeting date, place, and time and desired
number of girls. If you need to make changes, submit a Troop Changes form.
Read-Only Girl Opportunity Catalog
Read-Only Volunteer Opportunity Catalog
Q: I’m having trouble finding girls in my area to join my troop.
Does GSNEO have a waiting list?
A: Yes! Even though girls on a waiting list are current members,
they will be considered "new" to your troop. Your Service
Unit Team members will have information about girls who need placed in
troops, or you may contact your Community Membership Executive (CME)
or Customer Care.
Q: What if I want to recruit a girl or volunteer who was a member
in the past, but her membership has expired?
A: She will be considered "new" to your troop as long as
she did not have a 2019 membership prior to November 1.
Q: What if my troop added a new girl or volunteer prior to November 1?
A: Only troops that add a new girls or volunteers between November 1
and December 15 will qualify to win a troop experience. If you are
looking for ways to grow your troop, here are some suggestions: Invite
a friend to join your troop, renew a lapsed girl or volunteer, ask a
caregiver who is not currently registered as a volunteer to select a
role (Troop Product Sale Manager – CP, Troop Admin or Troop Program
Guide, Troop Treasurer, Troop Chaperone, Troop Field Trip Driver, or
Troop Helping Hands). Remember, troops are welcome to add new members
any time throughout the Girl Scout membership year!
Q: I have an additional question that is not answered here. Who
should I contact?
A: Please send an email with the subject line "Grow Your
Troop" to email@example.com.