Volunteer Essentials

Welcome to the great adventure that is Girl Scouting! Thanks to volunteers and mentors like you, generations of girls have learned to be leaders in their own lives and in the world. Have no doubt: You, and nearly one million other volunteers like you, are helping girls make a lasting impact on the world.

This new digital edition of our Volunteer Essentials guide is designed to support busy troop leaders on-the-go. You can easily find what you need to get started on your Girl Scout journey and search for answers throughout the troop year.

Think of Volunteer Essentials as your encyclopedia to Girl Scout volunteering: it’s here when you need it, but there’s no need to read it all today.

New Troop Leader?

New troop leader? We’ve got you covered. Check out the New Leader’s Guide to Success, a resource designed especially for you!

Whatever your volunteer position, your hard work means girls will embark on new adventures, make friendships that last a lifetime, and deepen their connection to their community and the world. We’re calling on all members of society to help girls reach their full potential, and you’ve answered that call. So thank you from the bottom of our hearts!

Welcome to Girl Scouts of North East Ohio

Thank you for volunteering with Girl Scouts of North East Ohio. We are happy to have you on this amazing journey, where we offer the best program for girls to grow into young women of courage, confidence, and character. This guide will help you navigate the playbook in the world of Girl Scouts.

Girl Scouts of North East Ohio serves nearly 30,000 girls in grades K-12 and 10,000 adult members in Ashtabula, Carroll, Columbiana, Cuyahoga, Erie, Geauga, Huron, Lake, Lorain, Mahoning, Medina, Portage, Sandusky, Seneca, Stark, Summit, Trumbull and Tuscarawas counties. Want to learn more about our Council?

Girl Scouts have been a part of Northeast Ohio since 1912. Local troops and councils formed and merged over the years. In 2007 five councils across 18 counties merged to form Girl Scouts of North East Ohio (GSNEO). GSNEO was formed on October 1, 2007.

>>Learn more about GSNEO history

>>GSNEO Staff Directory

Customer Care

The Customer Care team is here to answer your questions Monday through Friday 8:30 am – 5 pm.

Customer Care Phone Number: 1-800-852-4474

Customer Care Email: c ustomercare@gsneo.org

Check out our Live Chat and Auto Answer for when Live Chat is not available options.

After-Hours Emergency

Emergency Contacts

Police/Fire/EMS: 9-1-1

Poison Control Center: 800-222-1222

Child Abuse Hotline: 855-642-4453

GSNEO After–Hours Emergency Number: 330-472-2389

After-hours media contact: 330-618-5177

Connect with Girl Scouts Online

In addition to this website, GSNEO has a wide variety on online tools you can use. Check us out on social media or take your training online, or find out what's happening near you.

Pixie List

Pixie List is a site where Girl Scouts can post free classifieds. Posts can be made if you are looking for or offering to share supplies or skills, inviting other to events, looking for more or to trade cookies, service opportunities and more. Posts can be categorized as applicable to the entire council or certain regions. Learn more and visit the Pixie List.

Pixie Plus

Pixie Plus is your go to site when you're looking for things for your troop to do! Pixie Plus offers events and opportunities for Girl Scouts. You can search by age level, county or keyword to find great opportunities and savings for Girl Scouts!

Learning & Resources Nook

GSNEO offers volunteer training online. Complete your basic leader training and learn other Girl Scout skills at the Learning & Resources Nook.

GSNEO Social Media:

GSNEO Service Centers and Properties