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Adventure Ahead!

Thank you and welcome, we're glad you're here!

Volunteer Essentials

You’re her hero—and ours too! Thanks to you, girls will learn to listen to their hearts, think on their feet, and raise their voices for what they believe in. From all of us at Girl Scouts, thank you for sharing your time and talents as a Girl Scout volunteer!

As a Girl Scout volunteer, you are a community-builder, mentor, champion of fun, and a role model for what it means to lead with your heart. And because of you, Girl Scouts of all ages will have the opportunity to discover that a little imagination can go a long way as they chase their dreams, explore the world around them, take action to improve their communities, and make the world a better place.

Whether you’re supporting them through their Girl Scout experience, guiding them as they choose the way they will run their Girl Scout Cookie business, or encouraging them as they raise their voices on issues, they care about most, you’ll be their cheerleader, guide, and mentor as they develop essential life skills and gain the confidence they will rely on throughout their lives. The best part of this experience is while you’re teaching them important life lessons and setting them up for happy, successful lives, you’ll grow too! Because when you embrace leadership in all forms and show girls what it means to be resilient and strong, they learn, grow, and thrive. Before you know it, you’ll be trying to keep up with your unstoppable troop. Imagine the excitement, the impact, and the memories that will be made—those are the moments you’ll enjoy as a Girl Scout volunteer. 

Thank you and welcome, we’re glad you’re here! 

What’s Inside?

This guide is designed to support busy, on-the-go troop volunteers. Inside you will find details and information to help you get started on your newest adventure—being an awesome leader for girls. We recommend that you begin by browsing the sections below and come back throughout the year to find answers to your questions as they arise. Ready to get started? Let’s go!

New troop leader? We’ve got you covered. Check out the New Leader’s Guide to Success, a resource designed especially for you. Plus, council staff and volunteer coaches are ready to help throughout your first year and beyond!

New Troop Leader?

New troop leader? We’ve got you covered. Check out the New Leader’s Guide to Success, a resource designed especially for you. Plus, council staff and volunteer coaches are ready to help throughout your first year and beyond!

Whatever your volunteer position, your hard work means girls will embark on new adventures, make friendships that last a lifetime, and deepen their connection to their community and the world. We’re calling on all members of society to help girls reach their full potential, and you’ve answered that call. So thank you from the bottom of our hearts!

Welcome to Girl Scouts of North East Ohio

Thank you for volunteering with Girl Scouts of North East Ohio. We are happy to have you on this amazing journey, where we offer the best program for girls to grow into young women of courage, confidence, and character. This guide will help you navigate the world of Girl Scouts.

Girl Scouts of North East Ohio serves nearly 17,000 girls in grades K-12 and 9,000 adult members in Ashtabula, Carroll, Columbiana, Cuyahoga, Erie, Geauga, Huron, Lake, Lorain, Mahoning, Medina, Portage, Sandusky, Seneca, Stark, Summit, Trumbull and Tuscarawas counties. Want to learn more about our Council?

Girl Scouts have been a part of Northeast Ohio since 1912. Local troops and councils formed and merged over the years. In 2007 five councils across 18 counties merged to form Girl Scouts of North East Ohio (GSNEO). GSNEO was formed on October 1, 2007.

>>Learn more about GSNEO history

GSNEO Customer Care

The Customer Care team is here to answer your questions Monday through Friday 9:00 AM – 4:30 PM.

Customer Care Contact Information: 1-800-852-4474 or customercare@gsneo.org

There are also options for Live Chat and Auto Answer for when Live Chat is not available.

Girl Scouts of North East Ohio After-Hours Emergency Contacts

Police/Fire/EMS: 9-1-1

Poison Control Center: 800-222-1222

Child Abuse Hotline: 855-642-4453

GSNEO After–Hours Emergency Number: 330-472-2389

Connect with Girl Scouts of North East Ohio Online

In addition to this website, GSNEO has a wide variety on online tools you can use. Check us out on social media or take your training online, or find out what's happening near you.

Pixie Plus

Pixie Plus is a friend indeed when you're in need. Looking for a volunteer? Trying to find supplies? Searching for an expert in a field? The GSNEO Pixie Plus is an online “Yelp”-like resource guide to events and activities for Girl Scouts, volunteers, family, and friends. You can search by age level, county, or keyword to find great opportunities and savings for Girl Scouts!

gsLearn

Girl Scouts’ official online and on-demand training forum. It empowers volunteers to complete training as it works best for them. Complete much of your basic leader training in your gsLearn account.

GSNEO Social Media:

>>Facebook

>>Twitter

>>YouTube

>>Pinterest

>>LinkedIn

>>Instagram

GSNEO Service Centers and Properties

 

Be sure to check the business hours below!
Office Winter Hours  - Effective Labor Day through Memorial Day
Office Summer Hours - Effective Memorial Day through Labor Day
 

Macedonia Council Shop & Unique Boutique Hours:

Be sure to check out the Shop page for open and close hours before you go!

GSNEO Macedonia
        Service Center

One Girl Scout Way
Macedonia, OH 44056

P 330.864.9933/800-852-4474
F 330.467.1901

All Year Office Hours:
Monday-Friday - 8:30am - 5pm

 

GSNEO Youngstown
        Service Center
8580 South Ave.
Youngstown, OH 44514

P 330.652.5876/800.852.4474
F 330-319-8223

Winter Office Hours:
Monday-Friday
 - 8:30am - 5pm

Summer Office Hours:
Tuesday - Friday - 8:30am - 5pm

GSNEO N. Canton
        Service Center

1010 Applegrove St. NW
North Canton, OH 44720

P 330-433-9485/800-852-4474
F 330-499-4475

Winter Office Hours:
Monday-Friday
 - 8:30am - 5pm

Summer Office Hours:
Tuesday - Friday - 8:30am - 5pm

GSNEO Lorain Service Center

6111 S. Broadway Ave.
Lorain, OH 44053

P 440-233-6112/800-852-4474
F 440-233-7393

Winter Office Hours:
Monday-Friday - 8:30am - 5pm

Summer Office Hours:
Tuesday - Friday - 8:30am - 5pm

GSNEO Satellite Offices: By Appointment Only. Please call 800-852-4474 to schedule.

Cleveland

4019 Prospect Ave.
Cleveland, OH 44103

Tuscarawas

1458 Fifth St. NW
New Philadelphia, OH 44663

 

© Copyright 2009–2022 Girl Scouts of the United States of America.  All rights reserved. All information and material contained in Girl Scouts’ Volunteer Essentials guide (“Material”) is provided by Girl Scouts of the United States of America (GSUSA) and is intended to be educational material solely to be used by Girl Scout volunteers and council staff. Reproduction, distribution, compiling, or creating derivative works of any portion of the Material or any use other than noncommercial uses as permitted by copyright law is prohibited, unless explicit, prior authorization by GSUSA in writing was granted. GSUSA reserves its exclusive right in its sole discretion to alter, limit, or discontinue the Material at any time without notice.

 

[Council: Please link to your customized version.]

[Council: You may want to insert a quick reference of council information here, including a list of whom to call, the web address for your council, and any social media pages or addresses.]

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New troop leader? We’ve got you covered. Check out the New Leader’s Guide to Success, a resource designed especially for you! Plus, council staff and volunteer coaches are ready to help throughout your first year and beyond!

[Councils: Link “New Leaders’ Guide to Success” to your customized version.

[Councils: You may want to insert a quick reference guide and council information here, including a list of whom to call, the web address for your council, and any social media pages or addresses relevant to volunteers.]