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Volunteer Resources


What's A.L.E.?

GSNEO’s Adult Leadership Experience is like Girl Scout camp for grown-ups.

Explore new things with hands-on learning, step up and overcome challenges, share ideas with other volunteers, and build your skills to start your new troop year with a bang. 


Background Check FAQs

The criminal background check is one of the strategies used to ensure that girls are safe. Learn more about background checks here.

Girl Scout Activity Insurance

Any person participating in any Girl Scout program or activity must be a registered member of GSNEO or covered by appropriate Girl Scout insurance.

Activity insurance is required for Girl Scouts taking extended trips of longer than three (3) days and two (2) nights and for non-members who participate in Girl Scout activities. These plans cover participants taking part in any council-approved, supervised Girl Scout activity. Activity insurance is mandatory for all foreign travel.

>>Activity Insurance Plans and Enrollment

Glossary of Girl Scout Terms

If you need help with Girl Scout Lingo, the glossary will help you out! Go to Glossary of Girl Scout Terms! 

GSNEO Pixie Plus

Pixie Plus is your community resource for events and activities. Posts are by program age level and county, and are created by community vendors that have been checked out by GSNEO.

If you have checked out one of these activities be sure to rate your experience on Pixie Plus and leave a comment for other troops! Do you know of a great place in your community?  Send an email to with the information and we'll do the rest!

Visit Pixie Plus!

GSNEO Volunteer Essentials - 2021-2022

Volunteer Essentials is a reference guide to use as needed. It includes information about starting a troop, important safety reminders (Chapter 4; Safety-Wise), and managing troop finances. It also includes a Quick-Start Guide that provides an overview of everything you need to know to plan your first meeting with girls.

GSNEO Volunteer Position Descriptions

Interested in a specific volunteer position?  Make sure that you have already selected this volunteer role on the Opportunity Catalog and then complete the corresponding volunteer position description.  

>>View Volunteer Position Descriptions

GSNEO Volunteer Policies - 2021-2022

Volunteer policies are essential for the protection of all Girl Scout members.  Adherence to policies, procedures, and standards ensures a consistent and safe quality volunteer experience, and outcomes-based program delivery for girls.

GSNEO Volunteer Webinars

Miss an important webinar?  Check gsLearn to see more!

>>GSNEO Webinars

New Leader's Guide to Success
New Troop Leader, Admin, Program Guide Checklist

Are you new to a troop leader role? This checklist will keep you on track during your first four weeks and remind you of the many exciting things ahead.

>>New Troop Leader Admin Program Guide Checklist

Online Training - gsLearn

gsLearn is a site where volunteers can go for all their training needs. At this time, learning modules are available for new volunteers to get oriented, and all program levels of troop leaders.

GSNEO will still offer in-person training for required hands-on courses, such as Outdoor Essentials, Outdoor Overnight Experience, First Aid/CPR/AED, and other specialized volunteer roles. These trainings will be available to register for through the Events Calendar.

>>Go to the gsLearn Now!

>>Report a Problem with gsLearn

Outdoor Skill Building

Now it's even easier for Girl Scout volunteers to introduce girls to the wonders of hiking and camping. Whether you're a camping pro, or just starting out, you can help girls of all ages have a positive experience in the great outdoors.

>>Check out the great teaching videos from GSUSA!

Parent/Caregiver Involvement Form

The more people who get involved - the better the Girl Scout experience! This form can be used at parent meeting, recruitment events or anytime a troop needs more support.

>>Parent/Caregiver Involvement Form

Safety Resources & Safety Activity Checkpoints

In these days of stay-at-home orders and social distancing, many troops are engaging in virtual experiences that connect Girl Scout friends together. Safety is always at the front of our minds for all Girl Scout experiences, even when we’re meeting virtually. Girl Scouts of the USA has updated Safety Activity Checkpoints to include information on Coronavirus Safety in Girl Scouts and Have an Emergency Action Plan. A new chapter has been added for Virtual Troop Meetings and additions have been made to the chapter on Camping.

Sensitive Issues Consent Form

The Sensitive Issues Consent Form should be signed by parents/caregivers and girls BEFORE engaging in planned programs/discussions that may be considered sensitive in nature.

Volunteers can access best practices and additional information by visiting gsLearnSensitive Issues Policy, and Girl Scouts’ Raising Awesome Girls blog.

>>Sensitive Issues Consent Form

Troop Banking & Finances

Helping girls decide what they want to do, and coaching them as they earn and manage money to pursue their goals, is an integral part of the Girl Scout Leadership Experience (GSLE). Your Girl Scout group plans and finances its own activities, with your guidance. At the same time, the girls learn many valuable skills that serve them throughout their lives.

>>Everything you need for your Troop Bank Account & Finances

Troop Catalog FAQs
Clear Cache and Cookie Tips
Opportunity Catalog FAQs

The Opportunity Catalog is an online listing of troop openings for girls and volunteer opportunities for adults.  When new members join, the catalog is updated in real time. If you stop or get stuck anywhere along the way, the system automatically sends you an email with helpful information. 

Of course, you may contact the GSNEO Customer Care Team at or by calling 800-852-4474.

Want to learn more about the Opportunity Catalog? Check out the Opportunity Catalog FAQs!

Troop/Group Financial Reporting

All troops, service units, and day camps are required to submit an annual financial report.

Volunteer Toolkit (VTK)

Volunteer Toolkit

The Volunteer Toolkit (VTK) is a digital resource that supports troop leaders and co-leaders, making the process of running a troop easier and more efficient. Check out some of the toolkit’s top features below. Then watch the video playlist above for a detailed walk-through.

Through the VTK, troop leaders can:

  • Plan the troop’s calendar year.
  • Email parents with one click.
  • View the troop roster, renew girls’ membership, and update their contact information.
  • View Daisy, Brownie, and Junior Journeys and badges to plan for troop meetings.
    o There are three prepopulated year plans in the VTK for Daisy, Brownie, and Junior leaders, with 15 meetings each.
  • Customize meetings by troop year with other badge and Journey options.
  • Utilize Badge Explorer to preview different badges and activities that are available for troops.
  • NEW! Access the VTK as a multilevel troop (troops with a mix of girls in Daisy, Brownie, and Junior levels).
  • Explore individual meeting plans that show a breakdown of every meeting, including a list of the materials needed, and editable time allotments for each activity within a meeting.
  • Record girls’ attendance at meetings and their badge and Journey achievements.
  • Add council or custom troop events to the troop’s calendar.
  • Enter the troop’s finances (depending on the council’s process).
  • Easily locate resources, such as Safety Activity Checkpoints.
  • NEW! Access 18 activities that now include a “Get Outside” option, which provides alternative outdoor options.           


What About Parents?

  • Parents can now access the VTK to see what their girl’s troop or group is doing (e.g, meeting information and which badges and Journeys she is working on).
  • Parents can also view the troop’s finances (depending on the council’s process).

Log in today! Click on My GS in the upper right-hand corner to get started.


Welcome to the Service Unit Orientation Packet

The packet includes essential information that all new Troop Leaders, Troop Admins, and Troop Program Guides need about required training, forms, resources, how to open your bank account and more!

>>Welcome to the Service Unit Orientation Packet 2022



Nothing is more important than ensuring the health and safety of girls, whether they’re engaged in a real-world activity or exploring online.

At Girl Scouts, we work hard to build safety consciousness in adults, training staff, volunteers, and girls on all safety protocols so that we can ensure proper supervision, prevent accidents and incidents, and maintain program resources.

>>View all Safety Resources for Volunteers, including Safety Activity Checkpoints!