From toolkits and guides to regular contact with experienced
individuals, you’ll have all the support you need to be a Girl Scout
volunteer. Here’s a list of some important resources you’ll want to
The Volunteer Toolkit
With the Volunteer Toolkit, girls and leaders can explore meeting
topics and program activities together and follow the fun as they plan
their Girl Scout year. Using the Volunteer Toolkit:
Troop Leaders can:
- Plan the troop’s calendar year and meeting schedule.
- Email parents/caregivers with one click.
- View the
troop roster, renew girls’ memberships, and update girls' contact
- View meeting plans for Journeys and badges,
including suggested tracks for multi-level groups (K–5 and
- Customize meeting agendas to fit your troop.
- Explore individual meeting plans that show a breakdown of every
step, including a list of materials needed, editable time allotments
for each activity within a meeting, and printable meeting
- Record attendance at meetings and their troop’s badge
and Journey achievements.
- Add council or custom events to
the troop’s calendar.
- Submit troop finance reports.
- Easily locate both national and local council resources, such as
Safety Activity Checkpoints.
Parents and Caregivers can:
- View the troop’s meeting schedule and individual meeting plans
to stay up to date on the badges and Journeys the troop is working
- Renew their memberships and update their contact
- View their Girl Scout’s attendance and
- See upcoming events the troop is planning or
- Easily locate both national and local council
- View the troop’s finance report (depending on the
Additional Tools and Resources
The Girl’s Guide to Girl
Scouting. What does it mean to be a Girl Scout? You’ll find it all
in The Girl’s Guide to Girl Scouting. These grade level-specific
binders will break it down for your girls. It’s part handbook, part
badge book, and 100 percent fun- Check it out in the GSNEO Shop!
Safety Activity Checkpoints. Safety is paramount in Girl
Safety Activity Checkpoints contains
everything you need to know to help keep your girls safe during a
variety of exciting activities outside of their regular Girl Scout
GSNEO Volunteer Policies. Volunteer Policies are rules and regulations for
GSNEO members. It is critical that all volunteers are familiar with
and in compliance with our policies- they were designed to keep our
members safe and to ensure everyone has a quality Girl Scout experience!
Tips for Troop Leaders. When you’re looking for real-world
advice from fellow troop leaders who've been there, this volunteer-to-volunteer resource on the Girl
Scouts of the USA website has what you need for a successful troop year.
Girl Scout Volunteers in Your Community. Remember that Girl
Scout support team we mentioned? You’ll find them in your service
unit! Troops are organized geographically into service units or
communities. You’ll find a local network of fellow leaders and
administrative volunteers ready to offer tips and advice to help you
succeed in your volunteer role.
Your service unit is one of many specific geographic areas within
the Girl Scouts of North East Ohio Council jurisdiction. A service
unit is made up of a number of troops/groups of different levels as
well as Juliette (individually registered girl) and adult members. The
goal of the service unit is to provide additional program
opportunities for the girls it serves as well as enrichment and
meeting opportunities for its leaders and adults.
Service units are led by a group of trained adult volunteers, known
as the service unit team, who oversees activities within a
geographical area. The service unit team works together to recruit,
retain, and support girls and volunteers within their juridiction. The
service unit team is prepared to provide you with assistance in
managing the activities of working with girls as well as the
opportunity to attend monthly meetings with other leaders and adult volunteers.
If you have questions about the Girl Scout program, working with
girls, or selling Girl Scout Cookies and other products, you can
always go to your team for answers and ongoing support in all things
Girl Scouting. These volunteers are available to assist you every step
of the way ... and so are our staff members!
Volunteer Support and Services (VSS). The main staff resource
for your volunteer needs or concerns is the Volunteer Support and
Services (VSS) team. They handle many matters that directly affect
volunteers, and for those questions they don't have the direct answer
for, they can navigate you through the proper channels. The VSS team
also provides you with local support, learning opportunities, and advice.
As a volunteer, your Community Membership Executive (CME) is a
council staff member assigned by geographic location, and the person
with whom you will have the most contact with here at GSNEO. If you
aren't already connected, your service unit team can provide you with
the contact information for your assigned staff representative.
Customer Care Contacts. Questions? Need help resolving an
issue? We’ve got you! Reach out anytime by either clicking on the “Contact Us” form or emailing email@example.com. During business hours
(Monday-Friday, 9:00 AM - 4:30 PM) you can reach a Customer
Care specialist by calling 800-852-4474.
Newsletters/Communication. GSNEO sends multiple e-news, or
electronic newsletters via email, throughout the year and when there
are special announcements. "Here's the Scoop for your Troop"
is a monthly email for troop leadership that provides council
information and updates for troops of all age levels. Please be sure
that you are "opted-in" to emails through your myGS profile,
so that you can stay in the loop about council happenings! You can
submit articles, photos, and infomation for the e-news by emailing firstname.lastname@example.org.