From toolkits and guides to regular contact with experienced people,
you’ll have all the support you need to be a Girl Scout
volunteer. Here’s a list of some important resources you’ll want to
The Volunteer Toolkit
The Volunteer Toolkit (VTK) is a customizable digital planning
tool for troop leaders and co-leaders to easily manage their troop
year-round and deliver easy, fun troop meetings. Accessible via
desktop and mobile devices, the VTK saves you time and energy all year
long, so that you can focus on unleashing the G.I.R.L (Go-getter,
Innovator, Risk-taker, Leader)™ in every girl, ensuring she has every
opportunity she deserves to build a lifetime of leadership, success,
Girls have more fun when they can shape their own experiences, do
hands-on activities, and work together as teams. With the VTK, girls
and leaders can explore meeting topics and program
activities together, and follow the fun as they plan their Girl Scout year.
Through the Volunteer Toolkit, troop leaders can:
- Plan the troop’s calendar year and meeting schedule.
- Email parents/caregivers with one click.
- View the
troop roster, renew girls’ membership, and update girls' contact
- View meeting plans for Journeys and badges,
including suggested tracks for multi-level groups (K–5 and
- Customize meeting agendas to fit your unique
- Explore individual meeting plans that show a
breakdown of every step, including a list of materials
needed, editable time allotments for each activity within a
meeting, and printable meeting aids.
girls’ attendance at meetings and their badge and Journey
- Add council or custom events to the troop’s
- Submit troop’s finance reports (depending on the
- Easily locate both national and local
council resources, such as Safety Activity Checkpoints.
Parents and caregivers can:
- View the troop’s meeting schedule and individual meeting plans
to stay up to date on the badges and Journeys they are working
- Renew their memberships, and update their contact
- View their Girl Scout’s attendance and
- See upcoming events the troop is planning or
- Easily locate both national and local council
resources, such as the Family Hub.
- View the troop’s
finance report (depending on the council’s process).
Get started by visiting: Volunteer Toolkit
The Girl’s Guide to Girl Scouting
What does it mean to be a go-getting Girl Scout? It’s all
in The Girl’s Guide to Girl Scouting. These grade level-specific
binders will help you break it down for your girls. It’s part
handbook, part badge book, and 100 percent fun! [Council: web address]
Safety Activity Checkpoints
Safety is paramount in Girl Scouting, and this resource—Safety
Activity Checkpoints—contains everything you need to know to
help keep your girls safe during a variety of exciting activities
outside of their regular Girl Scout troop meetings.
Tips for Troop Leaders
When you’re looking
for real-world advice from fellow troop leaders who've been there,
this volunteer-to-volunteer resource, called Tips for Troop
Leaders, on the Girl Scouts of the USA website has what you need for a
successful troop year.
Girl Scout Volunteers in Your Community
Remember that Girl Scout support team we mentioned? You’ll find
them in your service unit! Troops are organized geographically into
service units or communities. You’ll find a local network of fellow
leaders and administrative volunteers ready to offer tips and advice
to help you succeed in your volunteer role.
Your service unit is one of many specific geographic areas within
the Girl Scouts of North East Ohio Council jurisdiction. A service
unit is made up of a number of troops/groups of different levels as
well as individually-registered girl and adult members. The goal of
the service unit is to provide additional program opportunities for
the girls it serves as well as enrichment and meeting opportunities
for its leaders and adults.
Service units are led by a group of trained adult volunteers, known
as the service team, which oversees activities within a geographical
area. The service team works together to recruit, retain, and support
girls and volunteers within their jurisdiction. The service team is
prepared to provide you with assistance in managing the activities of
working with girls as well as the opportunity to attend monthly
meetings with other leaders and adult volunteers.
If you have questions about the Girl Scout program, working with
girls, resources in the National Program Portfolio (National
Leadership Journeys and The Girl’s Guide to Girl Scouting), or selling
Girl Scout Cookies and other products, you can always go to your team
for answers and ongoing support in all things Girl Scouting. These
volunteers should always be the first people you contact when you are
in need of assistance. While your service team may be called upon
first, volunteers and staff can be found everywhere to help you find
Volunteer Support and Services (VSS)
The main staff
resource for your volunteer needs or concerns, is the Volunteer
Support and Services (VSS) team. We handle many matters that directly
affect our volunteers, and for those questions we don’t have the
direct answer for, we can navigate you through the proper channels. We
also provide you with local support, learning opportunities, and advice.
As a volunteer, your Community Membership Executive (CME) is a
Council staff member assigned by geographic location, and the person
with whom you will have the most contact with here at GSNEO. Your
Service Unit team can provide you with the contact information for
your assigned staff representative.
When in doubt, there are
places to search for your answers, or you can submit those after-hours
questions, all on our website at https://www.gsneo.org.
Customer Care Contacts
Questions? Need help resolving an issue? We’ve got you! Reach
out anytime by either clicking on the “Contact Us” form at www.gsneo.org or
email firstname.lastname@example.org. During business
hours, you can reach a customer service specialist by calling 1-800-852-4474.
The GSNEO eNews is an electronic newsletter published regularly
throughout the year and occasionally when there are special
announcements and sent straight to your email. You can submit
articles, photos, and information for the eNews by emailing Marketing@GSNEO.org.
GSNEO Social Media: