Renew

Troop Leader and Household Renewals

Step 1. Log in to MyAccount by clicking on the yellow myGS button at the top right of gsneo.org

Step 2. Click on My Household

Step 3. Select All to renew a membership, troop affiliation and a volunteer role; or check those that apply:

1. Check the membership box to renew a membership (not necessary for Lifetime Members)
2. Check the troop box to renew a troop affiliation
3. Check the volunteer role to renew the position

Step 4: Click Add Renewal at the top right

Step 5. Confirm member details

1. Edit incorrect information and/or update the school attending for the 2022 year

Step 6. Choose a membership product

Step 7. Choose a payment type

Step 8. Click review cart (edit anything if necessary, check to accept the Girl Scout Promise & Law, and click add payment button)

Step 9. Click the submit payment button to complete renewal (wait for renewing paying confirmation)

Troop Leader Troop Renewals

Step 1. Log in to MyAccount by clicking on the yellow myGS button at the top right of gsneo.org

Step 2. Select the specific troop # from the menu under My Troops

Step 3. Select the girl members to renew

1. Indicate a member(s) who is not returning next year by selecting Not Returning
2. Hide inactive and not returning members to sort out who is returning
3. Select girls individually or select all (notice Not Returning girls are excluded from the list)
4. Uncheck any girls not renewing right now

Step 4. Select the adult members to renew

1. Indicate a member(s) who is not returning next year by selecting Not Returning
   1. When a troop leader marks a member Not Returning, the caregiver will not receive an automated email.
   2. When the caregiver logs in to their MyAccount, they see their troops, and if it’s marked Not Returning, the status is updated to End Participation.
   3. If a caregiver changes their mind and want to renew to the troop, they need to contact council to uncheck the Not Returning box.
   4. If a member is marked Not Returning to a troop, it will not prevent them from renewing their membership.
   5. If the leader changes their mind or makes a mistake, they also need to contact council to uncheck the Not Returning box.
2. Hide inactive and not returning members to sort out who is returning
3. Select adults individually or select all (notice Not Returning adults are excluded from the list)
4. Uncheck any adults not renewing right now (Active members will be excluded if they already renewed)

Step 5. Scroll to the top and click the Add Renewal button

Step 6. Confirm member details

1. Edit incorrect information and/or update the school attending for the 2022 year

Step 7. Choose a membership product

Step 8. Choose a payment type

Step 9. Click review cart (edit anything if necessary, check to accept the Girl Scout Promise & Law, and click add payment button)

Step 10. Click the submit payment button to complete renewal (wait for renewing paying confirmation)