Resources for Cookie Program Volunteers | Girl Scouts of North East Ohio

Resources for the 2027 Cookie Program will be available late October 2026

The Girl Scout Cookie Program is the largest girl-led entrepreneurial program in the world. Through it, Girl Scouts learn lifelong skills while earning fun rewards and troop proceeds to fuel their adventures.

Meet the 5 Essential Business skills

Girl Scouts in the program build skills and learn to think like entrepreneurs. The Cookie Program helps Girl Scouts develop real-world skills in 5 essential areas:

Cookie Program Volunteers – Action Steps Before the Program Begins

Every Troop Needs a Cookie Program Volunteer! To take part in the Cookie Program, each troop must have a Cookie Program Volunteer.
- This person must be a registered adult with a background check, have chosen the Cookie Program Volunteer role in My GS, and filled out the Product Program Volunteer Agreement form for the new membership year.
Make Sure Your Troop Bank Account Is Ready! Your troop must have a bank account set up with our Finance department before cookie season begins.
- If you need to open a new bank account or change one you already have, use the online forms on the Troop Bank Accounts page.
- Important: Troops that don’t have a current bank account on file with GSNEO will not be allowed to pick up cookies during the first delivery dates.
- Getting your bank account ready now helps everything run smoothly later!
Sales Materials for your troop - Starting the week of December 8, Cookie Program Volunteers will begin receiving cookie sales materials via their selected method.
- Only give sales materials to Girl Scouts whose caregivers have completed and returned the Annual Permission Form to the troop. This helps keep everything safe and organized!
Hold a Caregiver Cookie Meeting! Plan a meeting with your troop members and their caregivers.
- Hand out and go over the cookie sales materials and set goals together.
- Talk about Ways to Participate in the Cookie Program to decide what works best for your troop.
- Then you can use the Navigating Ways to Participate in the Cookie Program for Troop Leaders to see how the Cookie Program will flow for everyone!
- Working together helps make the Cookie Program a success for all!
Register to attend one of our Cookie Trainings/Overviews:
- Cookie Rookies (1st year Cookie Volunteers) – Dec 16 6:30pm | Jan 6 6:30pm (repeat)
- Cookie Captains (experienced Cookie Volunteers) – Dec 17 6:30pm
- Cookie Byte - How to Submit an Initial Order – Feb 3 6:30pm
Access the Sales Systems – Cookie Program Volunteers can start using eBudde on December 10 and Digital Cookie on December 11.
- Make sure to set up your troop’s account and review uploaded info. If you see anything that looks wrong, contact Customer Care right away.
- Remember, Girl Scouts will be uploaded to eBudde and Digital Cookie starting January 5 so you will not see them until then. Make sure your troop roster is up to date before uploads begin!

Troop Cookie Volunteer Guide

Manage the Cookie Program like a pro! Check out the Troop Cookie Volunteer Guide for instructions, important dates, and more!

VIEW NOW!

Cookie Program Volunteer General Information and Resources for 2026

Joining the biggest girl-led business might seem a little scary but have no fear! Below is everything you need to start the 2026 Girl Scout Cookie Program.

2026 Important Dates toggle arrow

December

Mid-December – Sales Materials go out. If your troop is signed up for the program, the Cookie Program Volunteer will get sales materials to hand out before the program starts.
December 10 – eBudde opens for Cookie Program Volunteers. You can log in using the link from your email or by going to ebudde.littlebrownie.com. Use the same email you used for your Girl Scout MyGS account.
Dec 11 – Digital Cookie setup opens for Cookie Program Volunteers. You will get an email at the same address you used to sign up for Girl Scouts in MyGS. Before you can use Digital Cookie as a Volunteer, you must log in to eBudde first.
Dec 16 at 6:30pm – Cookie Rookie Training. This session is for new Cookie Program Volunteers and experienced volunteers who help new troops. We’ll go over the basics of the 2026 Cookie Program and a checklist to help you get started. There will also be time to ask questions at the end with your Product Program Coordinator. Register HERE.
Dec 17 at 6:30pm – Cookie Captain Program Overview. This session is for experienced Cookie Program Volunteers or volunteers who want to learn more about the 2026 Cookie Program. We’ll talk about the basics, any new updates for 2026, and go over a checklist to help you get started. Register HERE.
December 23 @3pm – December 28 – GSNEO Offices closed for Christmas Holiday.
December 30 @3pm – January 1 – GSNEO Offices closed for New Year’s Holiday.

January

January 5 – Girl Scouts can set up Digital Cookie. Make sure your eBudde roster is up to date so that your troop gets their launch emails.
January 6 at 6:30pm - Cookie Rookie Training repeat. This session is a repeat of the Dec 16 session. Register HERE.
January 12 – The Cookie Program begins! Go to Digital Cookie to start selling online or take in-person orders using the paper order card.
January 16 – GSNEO Offices are closed for staff training.
January 18 – The cookie booth scheduler opens in eBudde for Round 1.
January 19 – GSNEO Offices closed for MLK Jr Day.
January 19 – My Sale Booths approvals begin in eBudde.

February

February 1 – The cookie booth scheduler opens again in eBudde for Round 2.
February 3 at 6:30pm - Cookie Byte - How to Submit an Initial Order. Join the Product Program team and our Little Brownie Bakers rep as we review how to enter a troop initial order and select a delivery location in eBudde. Register HERE.
February 4 – Initial Orders Due to Troop. This is the last day for families to enter in-person orders into Digital Cookie or give you their paper order card.
- Girl Delivery in Digital Cookie turns off at 11:59pm today, but it will turn back on March 6.
February 8 – Troop’s initial orders are due, and you must choose your delivery location in eBudde.
February 15 – The cookie booth scheduler opens again in eBudde for unlimited signups.
February 16 – GSNEO Offices closed for President’s Day.
February 18 – Reorder locations open for additional cookie orders in eBudde.

March

February 28 – March 5 – Cookie Delivery!
March 6 – Cookie booths start today! The Girl-Delivery option in Digital Cookie also turns back on today. It's important for your troop to talk about how many cookies you have and if you can take more orders.
March 29 – The Cookie Program ends! Both booth and online sales through Digital Cookie will stop at 11:59pm.

April

April 2 at 12pm – Final rewards choices are due in eBudde. Troops won’t be able to make any changes after this time.
April 2 – Outstanding Balance Reports due to GSNEO for unpaid balances – if needed.
April 8 – ACH Debits begin today! Make sure all the money is in your troop’s bank account before today. GSNEO will take out the amount you owe, and your troop will keep the profit.
April – Pathway Pass Program Credits uploaded for those that earned them.

May - Rewards will be sent to your local Service Units. Your Service Unit Product Distribution Manager will let you know when they are ready to be picked up.

2026 Cookie Program Volunteer Guide toggle arrow

The Troop Cookie Volunteer Guide is your main tool for running the Cookie Program. It has helpful info like cookie tips, important dates, how-to guides, and more!

Need more sales materials? Contact Customer Care today!

2026 Girl Scout Cookie Lineup toggle arrow

Check out the resources below for this year’s Girl Scout Cookie lineup!

2026 Cookie Varieties
Cookie Ingredient & Food Allergen Guide
2026 Goal Getter Order Card – Use this order card to take additional orders in February and March after you submit your initial order

2026 Rewards toggle arrow

Check out the 2026 Cookie Rewards Lineup!

2026 Cookie Rewards

Theme Patch and Charm Collection 2026
Check out how to earn the BFF Theme Patch and collectable charms!

Theme Patch and Charm Collection 2026

Rewards Selection Options (Page 10 in Cookie Family Guide)
Use this easy form to pick your rewards. Then, give your choices to the Troop Cookie Volunteer.

Rewards Selection Options 2026

T-Shirt Sizing Chart
Make sure to check that you are picking the right sizes for your Girl Scout!

T-Shirt Sizing 2026

Pathway Pass Program Credits
Girl Scouts can earn Pathway Pass Program Credits by taking part in GSNEO’s Cookie and Fall Product Programs. They can earn credits at different reward levels and through Scoutship.

Are you a 2026 Cookie Rookie? - First Year Sellers toggle arrow

The 2026 Cookie Rookie Guide has everything you need to start the program, including helpful tips for your first year.

Recommended Trainings

Cookie Rookie Training - This session is intended for new Troop Leaders, new Product Program Volunteers and any seasoned volunteer who supports new troops that would like more information about our 2026 Cookie Program.
- Dec 16 06:30pm | Jan 6 06:30pm (repeat)
Cookie Byte - How to Submit an Initial Order –
- Feb 3 06:30pm

Check out Little Brownie Bakers (GSNEO’s cookie baker) Cookie Rookie playlist for fun quick tidbit videos!

Cookie Program Volunteer Training Materials & Resources for 2026

Cookie Caregiver Meeting toggle arrow

Use the resources below to help lead a Caregiver Cookie Meeting. Talk with your troop about your cookie plans!

Pages 6 & 7 from the Volunteer Guide
Family Guide 2026
Family Meeting Outline – Need to have a cookie meeting and don't know where to start? Use this handy outline as reference for talking points about the Cookie Program with your troop and their caregivers!
Cookie Family Connection Guide
GSNEO Annual Permission Form

eBudde

eBudde is a cookie volunteer’s best friend! The eBudde system is the home base for cookie volunteers where you’ll enter cookie orders, sign up for cookie booths, manage cookie pick-ups, place girl rewards orders and keep track of cookie money.

Volunteer access to eBudde starts December 10 (or when you are uploaded after that date) To access eBudde visit: ebudde.littlebrownie.com or scan QR code.

Take eBudde to go!

eBudde can be accessed both on a computer desktop as well as through the eBudde Mobile App! All functionality is the same across all platforms. You can download the app in the Google Play Store or Apple App Store.

eBudde Tutorials

There are many great GSNEO-specific how-to’s for eBudde in the Cookie Program Volunteer Guide as well as by following the Little Brownie Bakers YouTube page on their eBudde Training Playlist.

Digital Cookie toggle arrow

Digital Cookie allows Girl Scouts to make their own cookie website and send emails to people they know, asking them to buy cookies. Customers place online orders and have the option for the cookies to be shipped directly to their homes or to be delivered by their favorite Girl Scout in March.

Access to Digital Cookie starts on December 11 for Cookie Volunteers (or when you are uploaded after that date). To access Digital Cookie visit: digitalcookie.girlscouts.org or scan QR code.

You must access eBudde first to be able to access Digital Cookie as a volunteer. If you cannot find the email, you can request a registration email HERE.

Digital Cookie Volunteer Access

TIP SHEETS/TUTORIAL VIDEOS

Registration

Volunteer Login	Tip Sheet
Forgot Password/Password Reset	Tip Sheet
Unlock Account	Tip Sheet
No Registration Email	Tip Sheet

Site Use

Troop Dashboard	Tip Sheet	Video
Troop Site Setup/Links	Tip Sheet	Video
Troop Pickup Orders	Tip Sheet	Video
Troop Cheers	Tip Sheet

Mobile App

Mobile App Troop	Tip Sheet	Video
Credit Card Processing		Video

Customer Support Help

eBudde™ Site Help (eBudde Access and Registration - Apps - Submitting Troop Initial Order - Signing Up for Booths - Tech Issues, etc.)	Council
Direct Shipped & In-Person Delivery Order Inquiries	Order Status Page Customer FAQs Contact Customer Support with an Order Issue
Digital Cookie Website (Site Setup - Reports - Customer List - Viewing Orders - Mobile App, etc.)	Volunteer FAQs Parent/Girl Scout FAQs Contact Customer Support with a System Issue
Digital Cookie Registration & Account Information Support	Contact Customer Support with Registration Issue Contact Customer Support with Account Information Issue
Other	Contact Customer Support with Other Questions Provide Feedback to Customer Support Contact Customer Support for All Issues

Cookie Delivery toggle arrow

How to Schedule a Cookie Delivery
2026 Cookie Delivery General Information
2026 Delivery Locations
- Check your Delivery Confirmation for the time and place on the Delivery Tab in eBudde. You can find maps showing how traffic will flow at each delivery location in the eBudde Help Center.

Cookie Reorders toggle arrow

Got your cookie delivery and need more cookies for booths or extra sales? No worries! GSNEO has cookie reorders from March 6 until the end of the program.

Cookie Exchange & Transfers toggle arrow

Do you need more cookies but don’t want a full case? Have extra cookies left over from booth sales? You can let other troops know what you need or have by using eBudde’s Cookie Exchange!

Cookie Exchange & How To Do a Troop Transfer

Cookie Booths toggle arrow

A Cookie Booth is a public sale of cookies at a local business that is run by 2 registered adults and at least 2 Girl Scouts present at all times.

Cookie Booths run from March 6 to March 29.
Check out the tips and tools below to help boost your booth!

Cookie Booth General Info
Council-sponsored Booth – How to Sign Up
Council-Sponsored Booth List - COMING SOON
- These locations are being contacted by Council and will be uploaded into eBudde. Please do not contact them.
My Sale Booth – How to Sign Up
Cookie Booth Essentials and Sensitive Issues Handling - Learn how to maximize your booth experience, interact with customers, and stay safe.
Managing Sensitive Issues at Cookie Booths

Safety

Safety is our #1 priority in the Cookie Program. Please review this Safety Information with your Girl Scouts and caregivers:

Training & Troop Resources toggle arrow

Below are resources for Cookie Program Volunteers and Troop Leaders to help run a successful program:

Check out the Little Brownie Bakers website for graphics, activities, and more!