
Resources for Troop Cookie Managers

Participating in the largest girl-led business may seem daunting, but it doesn't need to be! Below is everything you need to get started with the 2024 Girl Scout Cookie Program.
Mid-December – If your troop signed up to participate in the program, the cookie manager will be getting sales materials to distribute before the program begins.
December 14 – Digital Cookie setup opens today for Cookie Managers. You will receive a Digital Cookie email to the email address associated with your registration for Girl Scouts used for MyGS. You must access eBudde first to be able to access Digital Cookie as Manager.
December 15 – Digital Cookie setup opens today for girls to set up their digital storefront. They will receive a Digital Cookie email to the email address associated with your Girl Scout’s registration.
January 3 – The Cookie Program begins! Go to Digital Cookie to get started with the online component of the program. Girls can also begin taking orders on the order card.
January 16 – My Sale Booth Approvals begin
January 21 – Cookie Booth Scheduler opens
February 4 – Last day for families to turn in initial order card or enter their order into Digital Cookie to the cookie manager. Girl Delivery on Digital Cookie turns off today but will turn back on in March.
February 8 – Troop initial order due in eBudde; select pickup location
March 2 - 7 – Cookie delivery!
March 8 – Cookie booths begin today.
March 24 – Cookie Program ends! Both booth and online sales through Digital Cookie end at 11:59 p.m.
March 28 – Reward selections due in eBudde. Payment for any in-person sales is due to troop.
April 8 – ACH Debits begin today – please make sure that all money is deposited in the troop bank account before today. GSNEO will debit the amount owed and the troop profit will remain when completed.
April 10 – Pathway Pass program credits will be uploaded for girls that earned them. Visit https://rewards.gsneo.org/ to access them.
June – Rewards will ship to your local Service Units. Your Service Unit Distribution Manager will let you know when they are ready.
The Troop Cookie Manager Guide is your go-to resource for managing the Cookie Program like a pro! The book has cookie resources, important dates, tutorials, and more!
Need more sales materials? Contact Customer Care today!
Every year, Girl Scouts across the country look forward to the Girl Scout Cookie Program®. It’s the largest girl-led entrepreneurial program in the world!
Girl Scouts enjoy the fun activities, exciting opportunities and the chance to take charge! Customers everywhere love the cookies for their delicious taste. Familiar favorites include Thin Mints®, Samoas®, and other iconic brands.
Check out the resources below for this year’s Girl Scout Cookie lineup!
Girl Scouts who participate in the Girl Scout Cookie Program will not only learn awesome skills they will use the rest of their life, but they’ll also earn rewards!
Check out the 2024 Cookie Rewards Lineup!
Theme Patch and Charm Collection 2024
Check out how to earn the Own Your Magic Theme Patch and collectable charms!
Rewards Selection Options (Page 10 in Cookies 101 Family Guide)
With options at multiple reward levels, use this handy selection option page to turn your choices into the troop cookie manager to enter into the computer system.
T-Shirt Sizing Chart
Make sure that you take a look to ensure you are ordering the correct sizes for your Girl Scout!
Pathway Pass Program Credits
Pathway Pass Program Credits are earned by Girl Scouts through participation in GSNEO’s Council-sponsored Product Sales Programs at various reward levels and Scoutship.
To access Pathway Passes, visit https://rewards.gsneo.org/ and enter the requested credentials.
Codes for Pathway Passes are delivered electronically and an email will come to the caregiver notifying that Pathway Passes have been uploaded.
Detailed information about retrieving Pathway Pass codes and code uses is available at the GSNEO Rewards FAQs page.
Welcome to the 2024 Cookie Program!
The 2024 Cookie Rookie Guide is complete with everything you need to kick off the program, including information and tips on getting started with you first year.
Check out Little Brownie Bakers (GSNEO’s cookie baker) Cookie Rookie playlist for fun quick tidbit videos!
Cookie Booths, both Council-sponsored and My Sales, run March 8 through the end of the sale on March 24. Below are guidelines and resources to help boost your booth sales!
Instructions on how to sign up for a Council-sponsored or My Sale Cookie booths are located on pages 20-23 of the Troop Cookie Manager Guide.
Instructions for how to select a delivery location after placing your initial order is located on page 27 of the Troop Cookie Manager Guide.
2024 Delivery Locations (Coming Soon!)
Vehicle Reference Guide - Not sure if your vehicle can fit your order? Check out this guide from Little Brownie Bakers for approximate caseloads per vehicle size.
Need more cookies but don’t want a full case? Have cookies left over from your booth sales?
To notify troops within your Service Unit of your requirement/excess packages use eBudde's Cookie Exchange!
Cookie Exchange & Troop to Troop Transfers
Digital Cookie (DOC) is the online sales platform that girls can use to reach out virtually to customers to make purchases. Check out our resources below to learn about this great virtual portion of the sale!
Digital Cookie makes connecting with customers from the comfort of home even easier this year with updated features and technology to support your Girl Scouts and troop, no matter how they choose to participate in the Cookie Program.
Digital Cookie General Info - Learn about what Digital Cookie is and how you as a manager will gain access.
Digital Cookie FAQs - Here are some general questions and answers about Digital Cookie from GSNEO.
For further assistance with logging onto Digital Cookie, transferring paper orders from Digital Cookie to eBudde, setting up the troop Digital Cookie links, and more check out the following tips, training resources, and videos on this handy all-in-one Digital Cookie Training Materials Index for Troop Managers!
Use the resources below to conduct a family meeting with your troop to discuss your 2024 cookie plans!
2024 Cookies 101 Family Guide
Family Meeting Outline - Need to have a cookie meeting and don't know where to start? Use this handy outline as reference for talking points about the Cookie Program with your troop and their caregivers!
Cookie Family Connection Guide
Permission Forms
GSNEO Annual Permission Form
GSNEO Product Sales Financial Responsibility Form
The Girl Scouts of North East Ohio will have a booth at IX Center for the Great Big Home & Garden Show February 2 - February 11, 2024 and the Cleveland Home & Remodeling Expo March 22 - March 24, 2024.
To participate a troop must:
The forms must be received by 5:00 pm Wednesday, January 17, 2024.
Your troop must complete the form to be entered into the drawing for time slots at the IX Center booth opportunities. There are separate forms for each event. You can select as many time slots as your troop is available for, for either show, but all submissions must be received by the deadline.
>>IX Center Booth Opportunities Flyer 2024
Check out our IX Center webpage for more details on discounted tickets.
Please note: The weekday shifts require your Girl Scouts to be out of school. Only sign up for those shifts if your troop can take advantage of this great educational opportunity. Girl Scouts must be present at the booth for the troop to have the shift.
GSNEO offers the Paya Credit Card program so that troops can accept credit card payments from customers.
Paya Credit Card Program Overview
Determine that the troop wants to participate in the credit card program and complete the online Paya Credit Card Participation Request Form by February 8, 2024. This form must be completed every year.
For Paya users check out some how-tos below:
Got your cookie delivery and realize you need more cookies for booths and additional sales? Have no fear, GSNEO has cookie reorders from March 9 until the end of the sale!
2024 Reorder Locations (Coming Soon!)
Instructions for how to place a reorder on pages 28-29 of the Troop Cookie Manager Guide. Maps of each reorder location with the approximate location of the delivery vehicle are located in the eBudde Help Center.
Safety is our #1 priority in the Cookie Program. Please review this Safety Information with your Girl Scouts and caregivers:
Below are resources for Cookie Managers and Troop Leaders to help run a successful program:
Here are some additional resources for your troop to use during the 2024 Cookie Program:
Check out the Little Brownie Bakers website for graphics, activities, and more!
Customers looking for cookies call 888-9ThinMint and we pass their contact information to a troop in their area who has opted-in to participate.
The troop can then reach out to the customer to take their cookie order for either an in-person sale or through a Digital Cookie link depending on customer request preference.
Please use the link in the form below to sign up your troop to receive customer contact information:
888-9ThinMint Customer Hotline
If you are a customer looking for Girl Scout Cookies, please visit gsneo.org/findcookies for more information.