Difficult decisions have been made, but we have good news too!
The health, safety, and well-being of our Girl Scout family is most important to us. We have been closely monitoring communication from the state of Ohio and the CDC for orders, health and sanitation requirements, responsible protocols, and projections for reopening businesses this summer, including camps. Currently, the summer season has many uncertainties related to large group gatherings, such as our summer camp offerings. To be respectful of our campers and their families, as well as our seasonal camp staff and volunteers, we felt it was important to make decisions and share these with you by May 1.
While these are difficult, heartbreaking decisions, we feel they are the most responsible decisions for our council and all of our members. All programs at our camps are cancelled for this summer: Resident Camp, CORE Camp, One-Day Girl Programs, Week-long Day Camp for Daisies & Brownies, and Family Camp events. In addition, our special overnight community camp, Camp Throwback, is cancelled this year. Volunteer-led Community Day Camps scheduled in the month of June are cancelled, and we will continue to monitor information to make a decision in the next few weeks for Community Day Camps scheduled in July.
Notification has been sent to all campers that were already registered for this summer. Refunds will be processed beginning the week of May 11 – and we appreciate your patience as we process refunds for more than 2000 campers. As always, refunds will be issued in the same manner that payments were made. Summer camp refunds will include an extended expiration date of March 15, 2021 for any reissued Pathway Passes. We want girls to be able to use these earned rewards to register for programs this summer or fall, or even for summer camp next year!
We know that summer camp is the highlight of the year for many Girl Scouts. They reconnect with campers and camp staff, meet new friends, sing songs along the trails, enjoy s’mores by a campfire, sleep under the stars, swim, play games, paddle canoes, and so much more. Summer camp makes memories to last a lifetime.
Of course, we don’t want girls to miss out on the fun – even if it has to be different this year! The good news? Our team is making new plans and we sincerely hope our campers join us for some virtual or at-home programs. To get started, we’ll offer a variety of weeklong Camp at Home sessions, engaging girls in a live virtual gathering each morning and afternoon, with activities for girls to do on their own throughout the day. Other options will be Badge-in-a-Box and Family Activity Kits that can be completed whenever you’d like. More details on each of these, along with registration information will be rolled out in the coming weeks.
Watch your email, the GSNEO website, and our social media platforms to keep up-to-date!
Refunds for Cancelled Programs
Refunds will be issued to everyone who was registered for a Summer Camp-related program and any other recently cancelled program, unless you completed the separate form to elect to donate your deposit. We appreciate your patience as we work as quickly as possible to refund each individual registration. It is not necessary to submit a refund request if your program has been cancelled. You will receive an email confirmation once we have completed our processing, but it may take 3 – 5 business days for your bank to show the refund. If you haven’t received a confirmation of your refund by June 3, 2020, please reach out to Customer Care on or after that date.