Registration for the Cadette Summit is currently postponed until April 15. We will continue to monitor updates from the state, and revise decisions about registration and the Cadette Summit event accordingly. The committee will continue to make plans for the event through virtual meetings with the Girl Leadership Team.
Membership Update (3/20/20 4:41PM)
The Ohio Department of Health has prohibited mass gatherings (50 or more persons in a single room/space at the same time), and they strongly recommend avoiding unnecessary, non-family social gatherings of more than ten (10) people in accordance with President Trump’s coronavirus guidelines issued March 16, 2020.
As Girl Scouts we have a duty to do what we can to help prevent the spread of this contagious disease, and above all else we must prioritize the health and safety of all members, girls and adults. Cancelling troop meetings is not required; however, maintaining a sense of normalcy is so important right now for girls and their families.
Even as we all practice social distancing (avoiding close contact
with people by staying home or standing at least six feet away from
others when you do need to go out), Girl Scouts is still a place where
girls can feel supported and share honest conversations about what
they’re feeling. Check out this great resource from GSUSA to help you keep
the Girl Scout spirit going strong when your troop can’t actually meet
Letter from the CEO (3/18/20 3:54PM)
Girl Scout family,
As a result of the rapidly changing dynamic around COVID-19, GSNEO is continually reviewing updates from the Ohio Department of Health, Center for Disease Control, and orders from Ohio Governor Mike DeWine.
Governor DeWine has placed a ban on mass gatherings of 100 or more people, and health care experts strongly discourage non-essential gatherings of more than 25 people. In addition, schools have been instructed to close beginning Monday, March 16 at 3pm through Friday, April 3.
Based on this new information, we have decided it’s in the best interest of our members to take some proactive measures that are outlined below.
At Girl Scouts, we take pride in being prepared, and we know that begins with each of us as leaders of this Movement.
Be assured that service to you will continue, just in a different way. As we will continue to monitor the latest recommendations, we will send updated announcements and make changes as needed.
Girl Scouts are flexible and resilient. Thank you for all that you do for girls and volunteers in Northeast Ohio. This is a challenging time for all of us as we prepare to navigate the disruptions to not only our business but to our lives.
If you have questions or concerns related to Girl Scouts, please reach out. Customer Care is available via email at email@example.com, via Live Chat, or phone 1.800.852.4474 9am - 5pm Monday through Friday.
Chief Executive Officer
As you know, cookie booths throughout Northeast Ohio are postponed. But there are lots of delicious Girl Scout Cookies available! Now there’s another way members of our communities can help!
Help a troop, help a first responder, help yourself!
Treat them! Donations can be made to the Girl Scouts of North East Ohio “Cookie Relief Fund,” and we will make sure the cookies purchased from a Girl Scout are delivered to local non-profits, health professionals, and first responders. Visit gsneo.org/cookierelief.
The Cookie Relief fund was established to help reduce the inventory of cookies across our 18 counties by funding opportunities to donate troop cookies to area nonprofits, health workers, and first responders. Further information will follow on how to apply for available funds, if needed.
Do you know of a company or an individual who would like to support the cookie relief fund? Please connect them with Julie Weagraff, Vice President, Fund Development at firstname.lastname@example.org.
Eat them! Cookie customers can fill out the Cookie Request form, and they will be connected to troops using the Digital Cookie Platform. From there, customers can order cookies, pay online, and choose a delivery option.
If your troop is interested in signing up
to take orders via Digital Cookie, please use the link in the Help
Center Tab in eBudde under Sign Up for Cookie Customers. Your Cookie
Manager will be able to access this link.
Questions about the Cookie Relief fund or the Cookie Request form? Contact Customer Care at 1-800-852-4474.
As we continue to monitor orders and recommendations from the state of Ohio and the CDC, our team will revise decisions about registration and events accordingly. We will continually update programs showing cancellation notices on our event calendar. We will communicate directly with registered participants about any changes, cancellations, and refund information.
In order to stay up to date with the latest recommendations, we will continually look at least 2 weeks ahead for changes to upcoming programs. This will also allow us to process refunds in a timely manner. Currently, programs and events have been cancelled through mid-April.
As always, we will provide refunds for any programs cancelled by GSNEO. Refunds will be issued using the same method of payment used for the registration (credit card, pathway passes, etc.). At this time, Pathway Passes will be issued with an expiration date of September 30, 2020, allowing time to use these for fall program registration.
If you have any questions, please contact:
Debbie Kroupa, Director – Girl Experience at email@example.com
And now, the GOOD NEWS!
We’ve been fortunate to be able to change the format for some programs and we have begun posting virtual program activities to keep girls engaged in the coming weeks! Natalie Lane (Disney) launched our first virtual activity with the Brownie Hiker Badge on Facebook Live Tuesday afternoon – with more than 2.9K views already! Catie Hewitt (Tink) prepped activities and recorded all the stories in the Daisy Journey: Five Flowers, 4 Stories, 3 Cheers for Animals! More activities are coming soon! We developed a page on our website to hold these resources – check it out!
We have a handful of programs with specific updates we want you to be aware of, including:
Goodwill Good Turn Day
Business of Babysitting
Ohio State Fair
GSNEO Graduating Senior College Scholarships Application
We know our volunteers and families have what it takes to support Girl Scouting at home and online! Did you know that you can use Zoom.us for free? Zoom is one of the top video conferencing apps out there, and you can use it for free to meet virtually with groups or meet one-on-one. We have heard many great stories on how successful troop leaders have been accomplishing badge work through virtual meetings, planning, and just having fun reconnecting.
Many training classes have been cancelled or rescheduled for fall.
If you signed up for a First Aid session, but your class is cancelled,
your online portion is still good for 6 months. The Trip & Travel
classes have been converted into online classes. Please check the gsneo.org event calendar for updates.
GSNEO Retail locations have closed to in-person shopping as of 5pm on Tuesday, March 17, 2020, and until further notice.
- girlscoutshop.com is open 24/7, now with free shipping on all orders. At this time, the Girl Scout Merchandise Distribution Center will continue to be operational despite the GSUSA Headquarters offices being closed.
- If you need something GSNEO-specific, please email firstname.lastname@example.org or call Customer Care 800-852-4474. These orders will be charged a small shipping fee.
Warm, sunny weather will soon be here in Northeast Ohio – a perfect time to get outdoors for a healthy walk with your family! The GSNEO camp properties are open for Girl Scouts and their families to take advantage of our beautiful open-space sites. Think about a badge you can work on in the great outdoors. Do a nature scavenger hunt, start your Trail Adventure badge, or get creative with your Outdoor Art badges! Be sure to bring your water bottle and snacks, pack some wipes and hand-sanitizer, dress for the weather, and wear closed-toe shoes. Visits are limited to day-time only (9am to 7pm) at all GSNEO properties through April 30, 2020 and our buildings are not accessible at this time, so please plan accordingly.
Day Pass reservations can be made online at least 1 day in advance of your visit. Choose the camp you’d like to visit, click on Site Reservations, select the category Day Pass Requests, and pick your date! If you are not able to schedule in advance, no problem! When you decide “today” is a good day for a hike, just contact customer care at 800-852-4474 to place your request. Remember that passes are currently available throughout the week, not just weekends!
If your Troop or Service Unit Campout is scheduled for before June 1st and you would like to cancel or postpone, we are waiving the deadline for cancellations to get a credit or refund. Troops or Service Units that select to receive a credit will get first option to reschedule their campout. We hope to begin rescheduling these canceled events on May 1, but will reassess as we move forward. Thank you for understanding. If you have questions or feedback contact customer care or email email@example.com.
For Summer Resident Camp: Currently, GSNEO is planning for a great
camp season and reviewing all kinds of opportunities to engage girls
this summer! We are continually monitoring the COVID-19 situation and
will be sure to keep you updated with any changes to the camp season.
In the meantime, you may receive email notices about making payments
toward your resident camp balance - these are automatically generated
via the registration system and cannot be changed once registrations
have been opened. We understand that some of you are waiting for
Cookie Pathway Passes or may not be able to make a payment at this
time. Please know, there is no penalty for not making a payment yet.
If your outstanding balance is paid 3 weeks prior to your resident
camp session, you will not lose your reservation. Our staff team is
looking forward to seeing your girls this summer!
We know it’s not possible for every troop to meet in a virtual space. That’s why the Volunteer Support & Services Team has created program age-specific virtual troop meetings to ensure that all Girl Scouts have an opportunity to engage in troop activities with their caregivers easily, and conveniently.
Participants do not have to sign up or log in, and they can watch the recording if they miss the FB Live. They are not required to be registered Girl Scout members. Although the group is public, it is run by background checked volunteers who will be monitoring comments. Girls under 13 will participate in the virtual troop meeting with their caregivers. We hope you and your girl will join us beginning in April!
The Volunteer Recognition Celebration scheduled for April 25, 2020 has been cancelled. We plan to do virtual recognition on social media during the month of April and expect that there will be multiple options for in-person recognition in the late summer/fall 2020. Alternative options will be presented as they become available. Thank you for your patience and understanding as we work together to ensure that all of our awardees are given the recognition they deserve.
While you may renew in the system beginning April 1 for the 2021
membership year, our Spring Renewal campaign with all the same great
incentives will begin on May 1 this year. We are hoping the extra time
will allow our families to take care of more pressing matters first.
The Spring Renewal webpage with all the great information will be
As a result of the COVID-19 Pandemic Crisis, the Annual Meeting of the General Assembly will be conducted via Zoom in two parts on Saturday, April 4.Voting members will receive two separate Zoom Meeting Invitations in advance of the advance of the Annual Meeting.
The presentation and recording of the meeting will be posted on our website afterwards.
Visit our Governance page for more information.
Our GSNEO team has been AMAZED at the innovation and connection our volunteers and girls have shown during this challenging time of closures and social distancing. We look forward to the day we can gather again in person, but this doesn’t stop us from engaging in Girl Scouts right now! We have a new page dedicated to virtual programming. We are planning to add new content on Monday, Wednesday, and Friday afternoons around 3:00PM (in the absence of technology glitches!). Check it out!