Contact Us | Girl Scouts

Get in touch with us

Have a question about Girl Scouts? Whether you're a troop leader, a parent/caregiver, or someone interested in becoming a Girl Scout, our customer care team is happy to help.

During Business Hours:

Call 800-852-4474.
Email customercare@gsneo.org.
Give Live Chat a try!
KnowledgeBase is always available to answer general questions.
Or fill out the form below.

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If you have an emergency after business hours, call the emergency phone line: 330-472-2389.
Fill out the form below and we'll get back with you when we're in the office.
To reach Human Resources, please email or call 330-983-0398.

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To reach the Fund Development department, contact the Chief Development Officer, Maureen Kampman, 330-983-0399 or mkampman@gsneo.org. To make a donation online, visit gsneo.org/donate.

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Camp, Program, and Service Center Registration Help toggle arrow

Camp Site Reservations
Direct link to our Camp Registration system
Event Registration Log In
Want to see your order history? Need to access your reservation to update your roster? This is the place!
Service Center Room Reservations
Service Center meeting rooms available for Girl Scout troops, Girl Scout service units, Girl Scout travel groups and alum groups to reserve for FREE!

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Please visit the Troop/Group Financial Reporting page for the most up to date information and resources.

Troop Finance Report
Starting April 2026, Troop Finance Reports are completed on a custom form. Starting balances can still be obtained from the Finance tab in the Volunteer Toolkit.
Service Unit Finance Report
Day Camp Finance Report

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GSNEO Rewards FAQs
Have questions about Girl Scout's rewards? Check out the FAQs or the options below!
Scoutship Application
Need financial help for uniforms, programs or camp? Apply for Scoutship! Scoutship may be awarded to current girl members. The financial amount awarded is based on income, family size and product sales participation.
Pathway Pass Assistance
Do you still need help? Please fill out our form and let us know how we can assist you.

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Red Flag Reporting
Report improprieties at the troop, service unit, or council level to an independent monitoring service. Use the client code 3308649933.