Customer Care

During Business Hours:

After Business Hours:

Check out the Auto Answer feature when Live Chat is not available.
Fill out the "Contact Us" form and we'll get back with you when we're in the office.

System Downtime & New myAccount (Nov/Dec 2020)

Volunteer Training

Take your training online! Available 24/7!

MyGS Log in and Membership Help

myGS Log In
Help with problems regarding myGS or VTK, including assistance with your username or password
Membership Help
Help with adding a new registration or complete a renewal through our online system, including assistance your username or password

Camp, Program, and Service Center Registration Help

Search GSNEO Camps
Provides a customized search to decide which sites are the best fit for your troop/group
Camp Site Reservations
Direct link to our Camp Registration system
Reservation Help
Want to see your order history? Need to access your reservation to update your roster? This is the place!
Service Center Room Reservations
Service Center meeting rooms available for Girl Scout troops, Girl Scout service units, Girl Scout travel groups and alum groups to reserve for FREE!

Finance Report

Troop Finance Report
Link to your myGS account to complete your Troop Finance Report in the VTK
Service unit & Day Camp Finance Report
Need to complete the Finance Report for your service unit or Day Camp? Follow this link.

Rewards & Scoutship

GSNEO Rewards
Keep track of all the Pathway Passes you've earned!
Have questions about GSNEO Rewards? Check out our FAQs!
Scoutship Application
Need financial help for uniforms, programs or camp? Apply for Scoutship!
Scoutship may be awarded to current girl members. The financial amount awarded is based on income, family size and product sales participation.

Red Flag Reporting

Red Flag Reporting
Report improprieties at the troop, service unit, or council level to an independent monitoring service. Use the client code 3308649933.