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Self Service

Customer Care

During Business Hours:

  • Give our Live Chat a try!  
  • Call 1-800-852-4474.
  • Fill out the "Contact Us" form and we'll get back with you as soon as possible.

After Business Hours:

  • Check out the Auto Answer feature when Live Chat is not available.
  • Fill out the "Contact Us" form and we'll get back with you when we're in the office.

System Downtime & New myAccount (Nov/Dec 2020)
Volunteer Training

Take your training online! Available 24/7!

MyGS Log in and Membership Help
  • myGS Log In
    Help with problems regarding myGS or VTK, including assistance with your username or password
  • Membership Help
    Help with adding a new registration or complete a renewal through our online system, including assistance your username or password
Camp, Program, and Service Center Registration Help
  • Search GSNEO Camps
    Provides a customized search to decide which sites are the best fit for your troop/group
  • Camp Site Reservations
    Direct link to our Camp Registration system
  • Reservation Help
    Want to see your order history? Need to access your reservation to update your roster? This is the place!
  • Service Center Room Reservations
    Service Center meeting rooms available for Girl Scout troops, Girl Scout service units, Girl Scout travel groups and alum groups to reserve for FREE!
Finance Report
Rewards & Scoutship
  • GSNEO Rewards
    Keep track of all the Pathway Passes you've earned!
    Have questions about GSNEO Rewards?  Check out our FAQs!
  • Scoutship Application
    Need financial help for uniforms, programs or camp? Apply for Scoutship!
    Scoutship may be awarded to current girl members. The financial amount awarded is based on income, family size and product sales participation.
Red Flag Reporting
  • Red Flag Reporting
    Report improprieties at the troop, service unit, or council level to an independent monitoring service. Use the client code 3308649933.
red flag reporting