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Self Service

Customer Care

 

During Business Hours:

  • Give our Live Chat a try!  
  • Call 1-800-852-4474.
  • Fill out the "Contact Us" form and we'll get back with you as soon as possible.

After Business Hours:

  • Check out the Auto Answer feature when Live Chat is not available.
  • Fill out the "Contact Us" form and we'll get back with you when we're in the office.

Customer Care Quick Links

Take your training online! Available 24/7!

>>Learning & Resources Nook

Help with your username or password for registering/renewing yourself and/or your daughter as a member of Girl Scouts on the  online membership system.

Keep track of all the Pathway Passes you've earned!

Have questions about GSNEO Rewards?  Check out our FAQs!

>>GSNEO Rewards FAQs

Are you new to Girl Scouting?  Need some help deciding what site is the best fit for your troop?  Try our advanced Camp Search feature. Once you decide, getting the site reserved is easy!
Know where you want to go?  Great!  Go right to our site reservation system.
Want to see your order history?  Access your reservation to update your roster? This is the place!
Help with any problems you have with the MyGS or VTK, including your username or password.

Need financial help for uniforms, programs or camp? Apply for Scoutship! 

Scoutship may be awarded to current girl members.  The financial amount awarded is based on income, family size and product sales participation.

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Council Notice: Scoutship closes June 1 for the current membership year and reopens August 1 for the next membership year.

Need assistance for Summer Resident Camp during this time? Email campandevents@gsneo.org and they will assist you with Scoutship for Summer Camp.

                                                                     

Are you a troop leader or a service unit, day camp or group?  Need to report your finances for the year? This is the right place!

Select the correct button for your troop/group finance report.

Report improprieties at the troop, service unit, or council level to an independent monitoring service. Use the client code 3308649933.
>>Go to Self Service
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